Occupations · Office and Administrative Support
Loan Interviewers and Clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
O*NET 30.3 Database (USDOL/ETA) · occupation code 43-4131.00
What it pays
A single “average salary” hides the spread. This is the whole distribution — the gap between the bottom and top bar is usually the number that matters.
BLS Occupational Employment and Wage Statistics, May 2024 · national, cross-industry · annual wage
Pay over time
Median up 73% between 2003 and 2024, before inflation. The band shows the 10th to 90th percentile.
BLS OEWS, one release per year. Before May 2011 only national estimates were published, so geography detail starts there.
Where the jobs are
| Metro area | Median wage | Employed |
|---|---|---|
| Dallas-Fort Worth-Arlington, TX | $50,650 | 8,510 |
| Detroit-Warren-Dearborn, MI | $49,360 | 4,650 |
| Phoenix-Mesa-Scottsdale, AZ | $49,120 | 4,580 |
| New York-Newark-Jersey City, NY-NJ-PA | $58,860 | 4,450 |
| Chicago-Naperville-Elgin, IL-IN-WI | $55,510 | 4,410 |
| Houston-The Woodlands-Sugar Land, TX | $49,630 | 2,880 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $51,830 | 2,770 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $58,960 | 2,540 |
| Atlanta-Sandy Springs-Roswell, GA | $46,750 | 2,480 |
| Miami-Fort Lauderdale-West Palm Beach, FL | $52,100 | 2,110 |
| Tampa-St. Petersburg-Clearwater, FL | $50,510 | 2,110 |
| Denver-Aurora-Lakewood, CO | $55,590 | 2,060 |
BLS OEWS May 2024, metropolitan estimates · the 12 areas with the most people in this occupation
Typical education to enter: High school diploma or equivalent · BLS Employment Projections 2024–34
What people in this job actually do
Ordered by how important the work is rated.
- Verify and examine information and accuracy of loan application and closing documents.
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Submit loan applications with recommendation for underwriting approval.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- File and maintain loan records.
- Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
- Check value of customer collateral to be held as loan security.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
- Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
O*NET 30.3 task ratings, importance scale
Skills that matter most
Importance, rated 1 to 5.
O*NET 30.3 skills, importance scale
Software and tools
A dot marks what O*NET flags as in demand.
O*NET 30.3 software skills · hot-technology flag
What this work is actually like
Conditions rated against the average across all occupations — only what makes this job different is listed.
O*NET 30.3 Job Zones
Working conditions that stand out
O*NET 30.3 work context, frequency scale · observed 2017-07
How people actually get in
Share of workers by the education they hold.
O*NET 30.2 education, training and experience · observed 2017-07
What kind of person the work suits
Occupational interest profile, rated 1 to 7.
O*NET 30.2 occupational interests (RIASEC)
What you take with you
Skills rated for how well they transfer into other occupations.
O*NET 30.3 transferable skills, importance scale
Knowledge the work draws on
Abilities it leans on
O*NET 30.3 abilities and knowledge, importance scale
How this job is advertised
The same work is posted under many titles — this is what to search for.
O*NET 30.3 job titles reported for this occupation
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What changed since 2015
Comparing O*NET release 20.1 (2015-10-01) with 30.3 (2026-05-01). Signs, not colour alone, carry the meaning.
Now listed 6
No longer listed 1
Diff across the O*NET releases held here in full since October 2015, following occupations through merges and retirements. O*NET re-surveys occupations on a rolling cycle, so “no change” can also mean “not re-surveyed”.
Related jobs
O*NET 30.3 related occupations
Also called
O*NET 30.3 alternative titles
The same work in Europe
| ESCO occupation | ISCO | Match |
|---|---|---|
| mortgage broker | 3311.2.2 | close |
| loan officer | 3312.5 | close |
| mortgage loan underwriter | 3312.6 | close |
Official ESCO ↔ O*NET crosswalk (ESCO Secretariat with USDOL/ETA)
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