Occupations · Installation, Maintenance, and Repair
Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
O*NET 30.3 Database (USDOL/ETA) · occupation code 49-2011.00
What it pays
A single “average salary” hides the spread. This is the whole distribution — the gap between the bottom and top bar is usually the number that matters.
BLS Occupational Employment and Wage Statistics, May 2024 · national, cross-industry · annual wage
Pay over time
Median up 39% between 2003 and 2024, before inflation. The band shows the 10th to 90th percentile.
BLS OEWS, one release per year. Before May 2011 only national estimates were published, so geography detail starts there.
Where the jobs are
| Metro area | Median wage | Employed |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ-PA | $62,520 | 5,170 |
| Chicago-Naperville-Elgin, IL-IN-WI | $46,340 | 2,950 |
| Dallas-Fort Worth-Arlington, TX | $45,960 | 2,820 |
| Los Angeles-Long Beach-Anaheim, CA | $47,650 | 2,400 |
| Houston-The Woodlands-Sugar Land, TX | $46,660 | 1,740 |
| Atlanta-Sandy Springs-Roswell, GA | $39,360 | 1,730 |
| Miami-Fort Lauderdale-West Palm Beach, FL | $40,230 | 1,490 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $48,710 | 1,340 |
| Seattle-Tacoma-Bellevue, WA | $56,330 | 1,310 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $50,500 | 1,040 |
| Minneapolis-St. Paul-Bloomington, MN-WI | $47,830 | 1,040 |
| Charlotte-Concord-Gastonia, NC-SC | $47,580 | 970 |
BLS OEWS May 2024, metropolitan estimates · the 12 areas with the most people in this occupation
Typical education to enter: Some college, no degree · BLS Employment Projections 2024–34
What people in this job actually do
Ordered by how important the work is rated.
- Reassemble machines after making repairs or replacing parts.
- Converse with customers to determine details of equipment problems.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Advise customers concerning equipment operation, maintenance, or programming.
- Align, adjust, or calibrate equipment according to specifications.
- Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Maintain parts inventories and order any additional parts needed for repairs.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Operate machines to test functioning of parts or mechanisms.
- Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
- Maintain records of equipment maintenance work or repairs.
O*NET 30.3 task ratings, importance scale
Skills that matter most
Importance, rated 1 to 5.
O*NET 30.3 skills, importance scale
Software and tools
A dot marks what O*NET flags as in demand.
O*NET 30.3 software skills · hot-technology flag
What this work is actually like
Conditions rated against the average across all occupations — only what makes this job different is listed.
O*NET 30.3 Job Zones
Working conditions that stand out
O*NET 30.3 work context, frequency scale · observed 2015-07
How people actually get in
Share of workers by the education they hold.
O*NET 30.2 education, training and experience · observed 2015-07
What kind of person the work suits
Occupational interest profile, rated 1 to 7.
O*NET 30.2 occupational interests (RIASEC)
What you take with you
Skills rated for how well they transfer into other occupations.
O*NET 30.3 transferable skills, importance scale
Knowledge the work draws on
Abilities it leans on
O*NET 30.3 abilities and knowledge, importance scale
How this job is advertised
The same work is posted under many titles — this is what to search for.
O*NET 30.3 job titles reported for this occupation
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What changed since 2015
Comparing O*NET release 20.1 (2015-10-01) with 30.3 (2026-05-01). Signs, not colour alone, carry the meaning.
Now listed 11
No longer listed 4
Diff across the O*NET releases held here in full since October 2015, following occupations through merges and retirements. O*NET re-surveys occupations on a rolling cycle, so “no change” can also mean “not re-surveyed”.
Related jobs
O*NET 30.3 related occupations
Also called
O*NET 30.3 alternative titles
The same work in Europe
| ESCO occupation | ISCO | Match |
|---|---|---|
| computer hardware repair technician | 7422.2 | exact |
| computer hardware engineering technician | 3114.1.2 | close |
| mobile devices technician | 7422.3 | close |
| mobile phone repair technician | 7422.3.1 | close |
| consumer electronics repair technician | 7421.3 | close |
| office equipment repair technician | 7421.5 | broader |
| ICT technician | 3512.4 | broader |
| ATM repair technician | 7421.1 | broader |
Official ESCO ↔ O*NET crosswalk (ESCO Secretariat with USDOL/ETA)
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