Occupations · Office and Administrative Support
Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
O*NET 30.3 Database (USDOL/ETA) · occupation code 43-4061.00
What it pays
A single “average salary” hides the spread. This is the whole distribution — the gap between the bottom and top bar is usually the number that matters.
BLS Occupational Employment and Wage Statistics, May 2024 · national, cross-industry · annual wage
Pay over time
Median up 56% between 2003 and 2024, before inflation. The band shows the 10th to 90th percentile.
BLS OEWS, one release per year. Before May 2011 only national estimates were published, so geography detail starts there.
Where the jobs are
| Metro area | Median wage | Employed |
|---|---|---|
| Los Angeles-Long Beach-Anaheim, CA | $61,680 | 14,810 |
| New York-Newark-Jersey City, NY-NJ-PA | $51,810 | 6,770 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $59,130 | 4,410 |
| Atlanta-Sandy Springs-Roswell, GA | $46,610 | 4,130 |
| San Juan-Carolina-Caguas, PR | $44,120 | 3,160 |
| Riverside-San Bernardino-Ontario, CA | $57,000 | 3,150 |
| Dallas-Fort Worth-Arlington, TX | $47,920 | 3,100 |
| Fresno, CA | $58,070 | 3,070 |
| San Francisco-Oakland-Hayward, CA | $80,260 | 2,770 |
| Houston-The Woodlands-Sugar Land, TX | $42,730 | 2,430 |
| Phoenix-Mesa-Scottsdale, AZ | $41,690 | 2,400 |
| Baltimore-Columbia-Towson, MD | $55,910 | 2,250 |
BLS OEWS May 2024, metropolitan estimates · the 12 areas with the most people in this occupation
Typical education to enter: High school diploma or equivalent · BLS Employment Projections 2024–34
What people in this job actually do
Ordered by how important the work is rated.
- Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
- Keep records of assigned cases, and prepare required reports.
- Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
- Interview and investigate applicants for public assistance to gather information pertinent to their applications.
- Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
- Check with employers or other references to verify answers and obtain further information.
- Answer applicants' questions about benefits and claim procedures.
- Provide social workers with pertinent information gathered during applicant interviews.
- Schedule benefits claimants for adjudication interviews to address questions of eligibility.
- Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
O*NET 30.3 task ratings, importance scale
Skills that matter most
Importance, rated 1 to 5.
O*NET 30.3 skills, importance scale
Software and tools
A dot marks what O*NET flags as in demand.
O*NET 30.3 software skills · hot-technology flag
What this work is actually like
Conditions rated against the average across all occupations — only what makes this job different is listed.
O*NET 30.3 Job Zones
Working conditions that stand out
O*NET 30.3 work context, frequency scale · observed 2023-08
How people actually get in
Share of workers by the education they hold.
O*NET 30.2 education, training and experience · observed 2023-08
What kind of person the work suits
Occupational interest profile, rated 1 to 7.
O*NET 30.2 occupational interests (RIASEC)
What you take with you
Skills rated for how well they transfer into other occupations.
O*NET 30.3 transferable skills, importance scale
Knowledge the work draws on
Abilities it leans on
O*NET 30.3 abilities and knowledge, importance scale
How this job is advertised
The same work is posted under many titles — this is what to search for.
O*NET 30.3 job titles reported for this occupation
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What changed since 2015
Comparing O*NET release 20.1 (2015-10-01) with 30.3 (2026-05-01). Signs, not colour alone, carry the meaning. 1 entries that were only relabelled between releases are left out.
Now listed 5
No longer listed 3
Diff across the O*NET releases held here in full since October 2015, following occupations through merges and retirements. O*NET re-surveys occupations on a rolling cycle, so “no change” can also mean “not re-surveyed”.
Related jobs
O*NET 30.3 related occupations
Also called
O*NET 30.3 alternative titles
The same work in Europe
| ESCO occupation | ISCO | Match |
|---|---|---|
| social security officer | 3353.2 | close |
| social security inspector | 3353.1 | close |
| immigration officer | 3351.3 | close |
Official ESCO ↔ O*NET crosswalk (ESCO Secretariat with USDOL/ETA)
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